Terms and Conditions

1. Introduction

Nirvana Gem (website: [https://www.nirvanagem.com](https://www.nirvanagem.com) .

These Terms and Conditions (“Terms”) govern your use of our website and the purchase of any products or services from us.

Nirvana Gem Co., Ltd. (“Company,” “we,” “us,” or “our”), a business entity registered in China, with its registered office at Gang Long Road, Zhongshan District, Dalian, Liaoning Province, China 116001, provides this website.

By accessing or using our website, you agree to comply with and be bound by these Terms. If you disagree with any part of these Terms, you must not use our website or services.

2. Business Information

Company Name: Nirvana Gem Co., Ltd.

Country of Operation: China

Province/State: Liaoning

Full Address: Gang Long Road, Zhongshan District, Dalian, Liaoning Province, China 116001

Email Contact: [info@nirvanagem.com]

Contact Page: [https://nirvanagem.com/contact](https://nirvanagem.com/contact)

If you have any questions regarding these Terms, please contact us via the email or the contact page provided above.

3. User Accounts

Our website allows account registration. To access certain features, you may need to create an account. You agree to:

Provide accurate, current, and complete information during registration.

Maintain the security of your password and accept all risks of unauthorized access.

Notify us immediately of any security breach.

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that violates these Terms or is harmful to other users or the Company.

Note: Our website does not allow users to upload text or images. All content displayed on the site is generated and managed solely by Nirvana Gem Co., Ltd.

4. Products and Services

We offer products and services for sale on our website. All product descriptions, prices, and availability are subject to change without notice.

Product Accuracy: We strive to display colors, designs, and specifications as accurately as possible. However, we cannot guarantee that your monitor’s display reflects the exact colors or details of the products.

Pricing: All prices are listed in the currency indicated on the website. Prices do not include applicable taxes, shipping, or handling fees unless stated otherwise.

Order Acceptance: We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product description or price, or suspected fraudulent activity.

5. Promotions and Sweepstakes

From time to time, Nirvana Gem Co., Ltd. may conduct promotions, contests, or sweepstakes (“Promotions”). These Promotions may be governed by separate rules that will be posted on the relevant page of the website.

By participating in any Promotion, you agree to abide by those specific rules. Promotions are void where prohibited by law. We reserve the right to modify or terminate any Promotion at any time without prior notice.

6. No Paid Subscriptions

Please be advised that our website does not offer any paid subscription services. All content, features, and functionalities are either provided for one-time purchase or free access, subject to these Terms.

7. Intellectual Property Rights

All content on the Nirvana Gem website, including but not limited to:

The company logo;

All text, product descriptions, articles, and copywriting;

All images, photographs, graphics, icons, and videos;

Website design, layout, look, appearance, and graphics.

Is the exclusive property of Nirvana Gem Co., Ltd. and is protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, display, prepare derivative works based on, repost, or otherwise use any of our intellectual property without our express prior written consent. Unauthorized use of our logo, images, or text may result in legal action.

8. Global Operations

Nirvana Gem Co., Ltd. conducts business worldwide. If you access our website from any location outside of China, you are responsible for compliance with local laws.

Disclaimer: Our products may be subject to import/export regulations of your country. You are solely responsible for ensuring that your purchase complies with all applicable laws, customs duties, taxes, and import restrictions in your jurisdiction.

9. User Conduct and Prohibited Uses

Since users cannot upload content, prohibited conduct focuses on website usage, including:

Attempting to gain unauthorized access to our servers or data.

Using any robot, spider, scraper, or other automated means to access the website for any purpose without our express written permission.

Interfering with the security or proper functioning of the website.

Engaging in any fraudulent activity, including fake orders or payment fraud.

10. Orders, Payments, and Shipping

Payment: We accept major payment methods as displayed at checkout. By placing an order, you represent that the payment information you provide is valid and accurate.

Shipping: We ship to addresses worldwide. Delivery times are estimates and not guaranteed. Risk of loss passes to you upon delivery to the carrier.

Title: Ownership of products passes to you when we receive full payment.

11. Returns, Refunds, and Warranty

Our return and refund policy is outlined on our website. Please review the specific policy before purchasing. Generally:

Returns: You may request a return within the time period specified on our Returns Policy page.

Refunds: Approved refunds will be processed to the original payment method within a reasonable time.

Warranty: Any product warranty, if applicable, will be described on the product page or included with the product packaging.

12. Limitation of Liability

To the maximum extent permitted by law, Nirvana Gem Co., Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, or use, arising out of or in connection with:

Your use or inability to use the website.

Any products purchased from us.

Any unauthorized access to or use of our secure servers.

Total Liability: Our total cumulative liability to you shall not exceed the amount you have paid us for products or services in the past twelve (12) months.

13. Disclaimer of Warranties

Your use of the website and products is at your sole risk. The website and all products are provided on an “AS IS” and “AS AVAILABLE” basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

14. Indemnification

You agree to indemnify, defend, and hold harmless Nirvana Gem Co., Ltd., its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees) arising from:

Your violation of any term of these Terms.

Your violation of any third-party right, including without limitation any copyright, property, or privacy right.

Any breach of your representations or warranties under these Terms.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of China, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Dispute Resolution: Any dispute arising out of or relating to these Terms or your use of the website shall first be attempted to be resolved through good-faith negotiation. If unresolved, the dispute shall be submitted to binding arbitration in Dalian, China, in the English language, in accordance with the rules of the China International Economic and Trade Arbitration Commission (CIETAC). Judgment on the arbitration award may be entered into any court having jurisdiction.

16. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by updating the “Last Updated” date at the top of these Terms and/or by posting a notice on our website. Your continued use of the website after any such changes constitutes your acceptance of the new Terms.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provisions shall be deleted or modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the website, constitute the entire agreement between you and Nirvana Gem Co., Ltd. regarding your use of the website and purchase of products, superseding any prior agreements.

19. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: [info@nirvanagem.com]

Contact Form: [https://nirvanagem.com/contact](https://nirvanagem.com/contact)

Mail: Nirvana Gem Co., Ltd., Gang Long Road, Zhongshan District, Dalian, Liaoning Province, China 116001

© 2025 Nirvana Gem Co., Ltd. All rights reserved.

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